Terms and Service

Effective Date:

June 14, 2025

Last Updated:

June 14, 2025

Contact Information

Company:

Marketing Inventors (Marketing Inventors)

Address:

28 N First St Suite 560, San Jose, CA 95133

Phone:

(669) 302-6103

Email:

[email protected]

Website:

https://marketinginventors.com

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Marketing Inventors ("Marketing Inventors," "we," "our," or "us") regarding your use of our website https://marketinginventors.com and marketing services.

By accessing our website, engaging our services, or entering into a service agreement with us, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Description of Services

Marketing Inventors provides comprehensive digital marketing services including, but not limited to:

Core Services

Digital Marketing Strategy: Custom marketing plans and consultation

Search Engine Optimization (SEO): Website optimization and search ranking improvement

Pay-Per-Click (PPC) Advertising: Google Ads, Facebook Ads, and other paid advertising campaigns

Social Media Marketing: Social media strategy, content creation, and management

Content Marketing: Blog writing, video production, and content strategy

Email Marketing: Campaign creation, automation, and list management

Website Development: Design, development, and optimization services

Marketing Automation: CRM setup, lead nurturing, and sales funnel development

AI Voice Services: Custom AI voice solutions and voice-over automation

Conversational AI: Chatbot development, AI customer service, and automated communication systems

Analytics and Reporting: Performance tracking and data analysis

Technology Platforms

We utilize various third-party platforms including:

GoHighLevel CRM: for customer relationship management

Google Workspace: For business communications and analytics

Social Media Platforms: Facebook, Instagram, LinkedIn, Twitter, TikTok, YouTube

Advertising Platforms: Google Ads, Facebook Ads Manager, LinkedIn Ads, TikTok Ads

Email Platforms: For email marketing and automation

AI Platforms: OpenAI, ElevenLabs, and other AI voice and conversational AI services

3. Service Agreements and Contracts

Service Proposals

All services begin with a detailed proposal outlining scope, deliverables, timelines, and pricing. Services commence upon:

Signed service agreement or statement of workReceipt of initial payment or depositCompletion of client onboarding process

Contract Terms

Minimum Commitment: Service-specific minimum terms as outlined in individual agreements

Auto-Renewal: Some services may auto-renew unless cancelled with proper notice

Modifications: Changes to scope require written agreement and may affect pricing

Client Responsibilities

You agree to:

Provide accurate and complete information

Grant necessary access to accounts, websites, and platforms

Respond to requests for information in a timely manner

Approve content and campaigns within agreed timeframes

Maintain compliance with platform policies and applicable laws

4. Payment Terms and Billing

Pricing and Fees

Service Fees: As outlined in your specific service agreementSetup Fees: One-time fees for account setup and initial configuration

Platform Fees: Third-party platform costs (Google Ads, Facebook Ads, etc.)

Additional Services: Custom requests outside original scope

Payment Terms

Payment Schedule: Monthly, quarterly, or as specified in your agreement

Payment Methods: Credit card, ACH transfer, or check as agreed

Late Payments: 1.5% monthly service charge on overdue amounts

Collections: You are responsible for all collection costs and legal fees

Refund Policy

Setup Fees: Non-refundable once work has commenced

Monthly Services: Pro-rated refunds for unused portions upon cancellation

Ad Spend: Platform advertising costs are non-refundable

Custom Work: Refunds evaluated case-by-case based on work completed

5. Intellectual Property Rights

Client Content

You retain ownership of:

Your business name, trademarks, and existing intellectual property

Content you provide to us (text, images, videos, etc.)

Your customer data and business information

Our Work Product

Marketing Inventors retains ownership of:

Methodologies: Our proprietary marketing strategies and processes

Templates: Standard templates and frameworks we develop

Tools: Software tools and systems we create

General Knowledge: Industry expertise and general marketing knowledge

Shared Assets

For work created specifically for your business:

Custom Content: You receive usage rights for your business purposes

Campaign Assets: You may continue using after service termination

Account Access: We will transfer account ownership upon request and final payment

6. Confidentiality and Non-Disclosure

Mutual Confidentiality

Both parties agree to maintain confidentiality of:

Business strategies and proprietary information

Customer data and business metrics

Financial information and pricing details

Technical specifications and trade secrets

Data Protection

We implement industry-standard security measures to protect your:

Customer Data: CRM information, email lists, and contact databases

Business Information: Financial data, performance metrics, and strategic plans

Access Credentials: Login information for platforms and accounts

Third-Party Disclosure

We may share information only:

With your explicit written consent

As required by law or legal process

With service providers bound by confidentiality agreements

In aggregated, anonymized form for industry reporting

7. Performance and Results

No Guarantee of Results

While we strive for optimal results, marketing outcomes depend on numerous factors beyond our control. We do not guarantee:

Specific traffic increases or conversion rates

Search engine rankings or ad performance

Revenue increases or business growth

Lead generation quantities or quality

Best Efforts Standard

We commit to:

Following industry best practices and ethical standards

Providing regular reporting and communication

Making data-driven optimizations and improvements

Delivering services with professional competence

Performance Metrics

Success is measured through agreed-upon key performance indicators (KPIs) including:

Website traffic and engagement metricsLead generation and conversion rates

Search engine rankings and visibility

Social media growth and engagement

Return on advertising spend (ROAS)

8. Third-Party Platforms and Services

Platform Dependencies

Our services rely on third-party platforms including:

Google: Google Ads, Analytics, Search Console, My Business

Meta: Facebook Ads Manager, Instagram Business, Facebook Pages

LinkedIn: LinkedIn Ads, Company Pages, LinkedIn Analytics

TikTok: TikTok Ads Manager, TikTok Business, TikTok Analytics

Email Platforms: Various email service providers

CRM Systems: GoHighLevel () and other platforms

AI Services: OpenAI GPT models, ElevenLabs voice synthesis, and other AI platforms

Platform Compliance

You agree to:

Comply with all third-party platform terms of service

Maintain good standing with advertising platforms

Provide accurate business information for platform verification

Not engage in prohibited activities that could result in account suspension

Platform Changes

We are not responsible for:

Changes to third-party platform policies or algorithms

Platform outages or technical issues

Account suspensions due to policy violations

Increased costs due to platform fee changes

9. Limitation of Liability

Damages Limitation

In no event shall Marketing Inventors be liable for:

Indirect Damages: Lost profits, revenue, or business opportunities

Consequential Damages: Business interruption or loss of goodwill

Punitive Damages: Exemplary or punitive damages

Total Liability: Aggregate liability shall not exceed fees paid in the 12 months preceding the claim

Force Majeure

We are not liable for delays or failures due to:

Natural disasters or acts of God

Government actions or regulations

Internet outages or technical failures

Third-party platform changes or outages

Labor disputes or supply chain disruptions

Client Indemnification

You agree to indemnify Marketing Inventors against claims arising from:

Your violation of these Terms or platform policies

Inaccurate or misleading information you provide

Your use of our services for illegal or prohibited purposes

Third-party claims related to your content or business practices

10. Termination

Termination by Client

You may terminate services by:

Providing 30 days written notice (unless otherwise specified)

Paying all outstanding invoices and fees

Completing any minimum commitment periods

Following platform-specific cancellation procedures

Termination by Marketing Inventors

We may terminate services immediately for:

Non-payment of fees after 30 days past due

Violation of these Terms or platform policies

Providing false or misleading information

Engaging in activities that could harm our reputation

Requesting illegal or unethical marketing practices

Post-Termination

Upon termination:

You remain responsible for all outstanding payments

We will provide reasonable transition assistance

Account access and passwords will be transferred upon final payment

Confidentiality obligations continue indefinitely

11. Dispute Resolution

Informal Resolution

Before initiating formal proceedings, parties agree to:

Discuss disputes in good faith

Provide written notice of specific concerns

Allow 30 days for informal resolution attempts

Consider mediation through a neutral third party

Governing Law

These Terms are governed by:

State Law: Laws of the State of California

Federal Law: Applicable federal laws and regulations

Jurisdiction: Courts of Santa Clara County, California

Venue: All legal proceedings in San Jose, California

Arbitration

For disputes exceeding $10,000, parties agree to:

Binding arbitration under American Arbitration Association rules

Single arbitrator selected by mutual agreement

Arbitration proceedings in San Jose, California

Each party bears their own costs and fees

12. General Provisions

Entire Agreement

These Terms, together with your service agreement, constitute the entire agreement between the parties and supersede all prior negotiations, representations, or agreements.

Modifications

These Terms may only be modified:

In writing signed by both partiesThrough updated Terms posted on our website with 30 days noticeBy mutual agreement documented in email or contract amendment

Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Assignment

You may not assign your rights or obligations without our written consent. We may assign our rights and obligations to any successor entity.

Waiver

No waiver of any term or condition shall be deemed a continuing waiver, and failure to enforce any provision does not constitute a waiver of that provision.

13. Specific Service Terms

SEO Services

Timeline: SEO results typically take 3-6 months to materialize

Algorithm Changes: Rankings may fluctuate due to search engine updates

Content Requirements: Client must approve all content before publication

Link Building: We follow white-hat link building practices only

PPC Advertising

Ad Spend: Client is responsible for all platform advertising costs

Account Access: We require admin access to advertising accounts

Approval Process: All ads subject to platform approval policies

Budget Management: We manage budgets according to agreed parameters

Social Media Management

Content Approval: All posts subject to client approval unless otherwise agreed

Platform Compliance: Content must comply with platform community guidelines

TikTok Specific: Content must adhere to TikTok's creative guidelines and trending practices

Crisis Management: We provide guidance but client makes final decisions

Engagement: We monitor and respond to comments during business hours

AI Voice and Conversational AI Services

Voice Training: Custom AI voice models require client voice samples and approval

Content Generation: AI-generated content subject to client review and approval

Platform Integration: AI solutions integrated with existing CRM and communication systems

Usage Limits: AI service usage subject to third-party platform rate limits and costs

Quality Assurance: Regular testing and optimization of AI performance and accuracy

Website Development

Hosting: Client responsible for hosting and domain costs

Backups: Client responsible for regular website backups

Updates: We provide training for basic content updates

Maintenance: Ongoing maintenance requires separate agreement

14. Communication and Reporting

Regular Communication

We provide:

Monthly Reports: Comprehensive performance reports by the 15th of each month

Weekly Updates: Brief status updates via email or CRM

Quarterly Reviews: Strategic review meetings to assess progress

Emergency Contact: Urgent issues addressed within 24 hours

Client Communication

You agree to:

Respond to requests within 48 hours during business days

Attend scheduled meetings and review sessions

Provide feedback on campaigns and content within agreed timeframes

Maintain current contact information in our system

Reporting Standards

Our reports include:

Performance Metrics: Traffic, conversions, rankings, engagement

Campaign Analysis: What's working and areas for improvement

Recommendations: Strategic suggestions for optimization

Next Steps: Clear action items and upcoming initiatives

15. Data Protection and Privacy

Client Data

We protect your data through:

Secure Storage: Encrypted storage and transmission

Access Controls: Limited access on need-to-know basis

Regular Backups: Automated backup procedures

Compliance: Adherence to applicable privacy laws

Data Retention

We retain client data:

During Service: For the duration of our service agreement

Post-Termination: Up to 12 months for transition purposes

Legal Requirements: As required by law or regulation

Client Request: Data deleted upon written request after final payment

Privacy Compliance

Our data practices comply with:

California Consumer Privacy Act (CCPA)General Data Protection Regulation (GDPR) where applicable

Industry-specific regulations as relevant

Our comprehensive Privacy Policy

16. Contact Information and Support

For questions about these Terms or our services, contact us:

Marketing Inventors

Address:

28 N First St Suite 560, San Jose, CA 95133

Phone:

(669) 302-6103

Email:

[email protected]

Website:

https://marketinginventors.com

Business Hours:

Emergency Contact:

For urgent issues affecting live campaigns or websites, call (669) 302-6103 and follow prompts for emergency support.

Last Reviewed:

June 14, 2025

Next Review Date:

December 14, 2025

These Terms of Service are designed to comply with applicable laws and industry standards. For specific legal advice regarding your situation, please consult with a qualified attorney.